Follow the steps on our return page to retrieve your RMA (Return Merchandise Authorization) and return label.https://www.fitnesshubshop.com/pages/return-policy

A refund usually takes 3-5 business days to be credited back to you.

Yes, If you need a different size, color, or item, simply follow the return process above and choose the exchange option. Be sure to note which items you would like to exchange it for in the comments. Once we receive the return we will process the exchange. We can not guarantee the item you wish to exchange it for is in stock. In the event it is sold out we will contact you to offer a refund instead or exchange it for something else.

Your tracking number is located in the order confirmation email. Please follow these steps to check your order status:1. In your confirmation email, click the blue “View your order” button
2. Then click the tracking number to see shipment details (the tracking number is located on this page, under the map).

Yes, merchandise purchased from our Online store can be returned or exchanged in-store. Please bring a copy of your order confirmation email with you when you visit one of our locations for a return or exchange. 

Once you input your shipping address at check-out, the shipping cost will be calculated. 

Yes, International customers are responsible for any import fees, taxes, and duties. If your order is not paid for and it is returned to sender or discarded we will not refund your order.

• No, not at this time as all countries charge different duties and taxes. Please check with your local government to inquire about your countries duties and taxes.

Yes, whether you purchased your gift card in-store or online you can enter the Gift Card code upon checking out. You can locate the code either on the back of the physical gift card or within your email if it's an e-gift card purchased online. 

Yes, whether you purchased your gift card in-store or online you can enter the Gift Card code upon checking out. You can locate the code either on the back of the physical gift card or within your email if it's an e-gift card purchased online. 

Yes! Please follow the steps on our Fitness Professional Program page here:
https://www.fitnesshubshop.com/pages/fitness-professional-discount

Please contact us at hello@fitnesshubfl.com and we’ll take care of it.

Discount codes only apply to full-priced items unless the code specifically states that is also includes sale items.

We recommend cold water, delicate cycle, and hang dry. For more detailed instructions refer to the inside tag on the garment.